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Sessions are grouped into tracks. Each track offers a range of sessions on a common theme.


From harnessing Big Data, the Internet of Things, Cloud and Mobile Computing, Cybersecurity, Social computing and Artificial Intelligence, business leaders are inundated with concepts in digital technology and internet services. There are success stories as well as not-so-successful stories in their adoption. We will share experiences of businesses who have harnessed these technologies and services to bring real business value and competitiveness to their organizations. We will separate the hype from the realities and share practical frameworks by which a business can embark on using digital technology to align their company with their strategic mission.

What attendees can expect:

  • How to determine what aspects of your strategy need to be adjusted
  • Technology to improve business processes or value to clients
  • When is the right time to integrate technology in your company strategy
  • How do you know if you’re on the right track in technology adoption
  • How do you know what technology tools to choose
  • How much time/effort does it take before successful integration of technology


The business of government includes e-business and e-governance, e-legislation, and transparent procurement. With the global spread of mobile services, and cloud computing connecting people, businesses and governments, opportunities for innovation within governments and their jurisdictions continue to expand. Digital technology in the developing world is rapidly changing how government can access various resources, provide services to its citizens, and shape public policy. We will share the experiences of various public sector agencies who are working towards these goals in the Caribbean and beyond, as well as hear from stakeholders who can have an impact on their adoption and results.

What attendees can expect:

  • What e-services are currently available for business and consumers
  • What are some success stories in the public sector
  • What is the status of legislation currently being discussed
  • What challenges and opportunities are faced by the public sector
  • Who are the key stakeholders in the various agencies


Our businesses face enormous threats on an ongoing basis from cyber attacks. In our ecosystem today, there’s a rapid development of attacks as well as defenses. How can businesses keep up? How can you defend against future attacks? We will assist companies in understanding how to arm themselves and be cyber-secure in a rapidly expanding cyber ecosystem and economy.

What attendees can expect:

  • What are the greatest security threats to your business
  • How does your company assess and fix security threats
  • How much does it cost/how long does it take to implement solutions
  • Do you have to change the way you run your business


Businesses today are “data rich”, but sometimes “information poor”. How to make sense of our client and company data, how to spot trends, how to prepare and innovate for the future and stay competitive? Data Analytics is part of the key. We will share information on how to use analytics to do exactly this, as well as experiences and insights of other businesses in their path towards information richness.

What attendees can expect:

  • How do you make sense of your client and company data
  • How expensive is Analytics vs the benefit it brings
  • What tools are available to get started
  • Is there an “easy” way to get started
  • How to prepare and innovate for the future and stay competitive


Cloud computing is the means by which services are hosted over the internet. It enables companies to consume resources versus building and maintaining in house infrastructure. Local and regional industry practitioners will share tips as well as emerging trends and research in the practice of cloud computing, as well as define the future of cloud computing. Learn why cloud computing is relevant for Caribbean businesses from an economic, business and technology standpoint.

What attendees can expect:

  • What are the key trends of Cloud Computing in the coming years
  • What are the benefits of Cloud Computing
  • How does your business migrate to Cloud Computing in a cost effective way
  • How do you know if Cloud is the right thing for your business
  • How safe is Cloud Computing


Today’s application environments consist of on premise standalone applications; while some combine Cloud and on-premise platforms and services from different providers. Managing quality of service to end users, managing the performance of the applications and ensuring the best delivery across varying platforms can be a challenge for the business and IT alike. We will lend insight into managing the business application environment in a changing and sometimes complex eco system.

What attendees can expect:

  • What business applications are typically used in which industries
  • Best practices to manage the environment running business apps
  • How can your business adopt business apps with minimum disruption
  • How are business apps typically implemented and supported
  • What costs should you expect
  • What are important trends for the next 1-5 years


Social computing is the collaborative and interactive aspect of online behaviour. Social media has expanded how we can market our products and services and how we view and analyze our clients. For many businesses and enterprises, social media channels and monitoring have become essential for our communications and branding strategies. We will explore how you can enhance your own communications and business growth strategies through the use of Social.

What attendees can expect:

  • Does it make sense for your business
  • How to determine the right media mix
  • How to ensure a positive ROI
  • Outsourcing or inhouse social media work
  • What tools and resources are available


Whether you are a small business entrepreneur developing IT enabled Services for the local or global marketplace, or whether you are a small business in need of web IT that would enable you to provide products and services to your clients, comprehensive information on the methodology and approach is important to making the right decisions for your business. We will hear from users and suppliers on recommended approaches, lessons learned and success stories around IT enabled Services.

What attendees can expect:

  • Which industries have the most opportunities for ITeS
  • How can your business either incorporate or offer ITeS
  • What benefits can your business get from incorporating/offering ITeS
  • What key skills are required to develop ITeS

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